Shipping Policy

At Shubh Jewelry, we strive to provide our customers with a seamless and reliable shipping experience. This Shipping Policy outlines important information regarding the shipment of your orders. By placing an order on our website, you agree to comply with the terms and conditions stated in this policy.

1. Processing Time:
All orders are typically processed within 5 business days (excluding weekends and holidays) from the date of purchase. Please note that processing time may vary depending on product availability and order volume.

2. Shipping Methods and Delivery:
We offer various shipping methods for domestic and international orders. The available options will be displayed at the checkout page.
• The estimated delivery time frames provided during checkout are approximate and based on standard shipping conditions. Actual shipping times may vary depending on variables outside of our control, like carrier delays, weather, or customs clearance.
• Once your order has been shipped, you will receive a confirmation email containing tracking information. This enables you to monitor the development and anticipated delivery date of your package.

3. Shipping Costs:
• Shipping costs are calculated based on factors such as package weight, dimensions, destination, and shipping method chosen.
• Before you complete your order, the shipping costs will be shown on the checkout page. Please note that for international orders, additional customs duties, taxes, or fees may be applicable upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost.

4. Order Tracking:
• A tracking number for your order will be sent to you via email once it has been sent. On the carrier’s website, you can use this tracking number to follow the development of your shipment.
• It may take up to 48 hours for the tracking information to become available after your order has been shipped.

5. Undelivered Packages:
• In case a package is undelivered due to incorrect shipping information provided by the customer or if the package is refused or unclaimed, it may be returned to us.
• We will get in touch with you to make arrangements for reshipment if your package is returned to us. In such situations, additional delivery fees can be necessary.

6. Damaged or Lost Packages:
• To ensure that your goods arrive in perfect condition, we take great care when packaging them. However, if your package arrives damaged, please notify us within 2 business days of receipt.
• If your package is lost in transit and the carrier confirms the loss, we will work with you to resolve the issue and ensure you receive a replacement or refund, depending on the circumstances.

7. Returns and Refunds:
• For information on returns and refunds, please refer to our return policy.

8. Change of Shipping Address:
• Please get in touch with our customer care team as soon as you can if you need to modify the shipping address for an order that hasn’t yet been delivered. We will do our best to accommodate your request, but please note that we cannot guarantee address changes once an order has been processed.

9. Contact Information:
• If you have any questions, concerns, or need assistance regarding our shipping policy, please contact our customer support team at contact@shubhjewelry.com. We are here to help!
Note: This Shipping Policy is subject to change without prior notice. Please check this policy frequently for any updates or changes.

SHOPPING CART

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